FAQs

How long will it take to receive my order?

Orders placed Monday–Friday (excluding holidays) are processed within 1–3 business days. Once shipped, delivery times vary based on your location but typically arrive within 3–7 business days.

Do you ship internationally?

At this time, we only ship within the United States. We hope to offer international shipping soon—stay tuned!

How can I track my package?

Once your order ships, you’ll receive a confirmation email with your tracking number so you can follow your package every step of the way.

How do I care for my jewelry?

Our pieces are made to shine with you! To keep them looking their best:

Gold or Silver Plated Jewelry
Clean gently with mild soap and water, using a soft cloth or soft brush for deeper cleaning. Rinse, pat dry, and avoid harsh chemicals, perfumes, and abrasive cleaners.

Sterling Silver Jewelry
Store in a cool, dry place away from moisture and sunlight. Clean with a soft cloth or mild soap and water when needed. Sterling silver is perfect for everyday wear—just show it a little love!

General Tips
Remove jewelry before swimming, showering, or heavy sweating to help protect the finish and extend its life.

What if my item arrives damaged?

We pack every order with care, but we know things can happen in transit.
If your item arrives damaged, please contact us right away—we’ll be happy to make it right ♡

Is your jewelry safe for sensitive skin?

Yes! Most of our pieces are nickel-free and crafted to be gentle on sensitive skin. If you have specific concerns, feel free to reach out!

Can I wear my jewelry to the beach or in water?

While many pieces are water-resistant, we recommend avoiding long exposure to saltwater and chlorine to keep your jewelry shining longer. If it gets wet, simply rinse and pat dry.